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Owned and operated by Wild Rena LLC, we welcome every question about your next outdoor adventure.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. Please visit our Return Policy page for complete details on how to start a return and what qualifies.
Can I exchange an item for a different size or model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the one you need. Check our Return Policy for full instructions.
How do I choose the right tent or rooftop tent for my trip?
Consider how many people will be sleeping inside, the climate you will be camping in, and whether you need a ground tent or a rooftop setup for your vehicle. Feel free to email us and we can help match you with the right fit.
Are your outdoor projectors weather-resistant?
Product specifications vary by model. Each product listing includes detailed information on durability and weather ratings. If you have questions about a specific projector, send us a message and we will walk you through the details.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to answer every email within 24 hours so you can get back to planning your trip.
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30-Day Returns
Not the right gear for your adventure? Our 30-Day Returns policy has you covered.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no minimum purchase required.
